FAQ's

Laser Hair Removal

Does laser removal hurt?

Each pulse is less than a second and is a similar feeling to a rubber band snap on the skin. How uncomfortable it can be depends on the skin type, hair type, area being treated and your pain threshold.

How many sessions do I need and is it permanent?

Everyone is different, some people may only need six sessions, whereas some people may need more. Top ups should be maintained between 6 and 12 months.

How long shall I go between laser appointments?

Depending on your hair, skin type and area being treated we recommend returning for your laser appointment every 4-6 weeks.

What should I avoid after my laser sessions?

We recommend wearing loose clothing, avoiding sunbeds or sunbathing, saunas, steam rooms, gym, hot baths or showers for 48 hours post appointment.

Do I need a skin test?

Yes, a patch test is required at least 48 hours before treatment can start.

What I need to know pre and post treatment?

Pre-Treatment Prep

Get the best results by prepping your skin beforehand! Make sure the area is freshly shaved—ideally the day before or at least several hours before your treatment. For smooth sailing, keep the area free from deodorant, perfume, makeup, or any creams and lotions before your session. 

During Your Treatment

We’ve got you covered with protective eyewear throughout the procedure, and to keep things super comfy, we use our SmartCool chilled-air device alongside the laser to minimise any discomfort.

Post-Treatment Care

After your treatment, you might notice slight redness, heat and a bit of swelling—totally normal! For pigmented treatments, the area may darken before flaking away over 4-6 days.

If you're doing laser hair removal, we recommend shaving and exfoliating 10 days after treatment. Let everything heal naturally—avoid scratching or picking, and if a crust develops, let it fall off on its own time.

Keep your skin cool and hydrated with Aloe Vera gel. 

We do not recommend wearing makeup for 24 hours post treatment.

A Few Extra Tips:

- Steer clear of hot baths, steam rooms, saunas, and swimming pools for at least 48 hours.

- Skip perfumed products for 24-48 hours.

- Avoid exfoliating or peels for 2 weeks and give tight clothing a break for 2-3 days to let your skin breathe!

- Exfoliate and shave 10 days after your treatment and do not tweezer or wax.

Lash Tints

Do I need a patch test?

Yes we will need to patch test you at least 48hours prior to your appointment.

How often do I need my lash lift and tint done?

We recommend returning every 6-8 weeks for your lash lift and tint, any sooner can overprocess the lashes.

What is the processes of a lash lift and tint?

Lashes are bonded around a silicon shield evenly separated then are left to process and finally be tinted.

How long will my lash lift and tint last?

Your lash lift will keep those lashes looking fabulous for around 5-7 weeks, but this can vary based on your natural lash growth cycle. The best part? You won’t need maintenance appointments in between like with extensions. To keep your lashes lifted, you'll just need to repeat the treatment every 5-7 weeks when the new lashes grow in.

Keep in mind, external factors like heat (saunas), swimming, or harsh beauty products can cause your lift to drop sooner than expected. If you notice your lift relaxing early, these could be the culprits. No worries though—you can rebook, but make sure to wait at least 4 weeks before your next appointment for the best results.

How long does the treatment take?

Usually between 50 minutes to an hour.

Lash Lift & Tint Aftercare

Your lash lift is looking fab! To keep those results lasting longer, just a little extra TLC is needed, especially in the first 1-2 days post-treatment.

Here’s how to keep them looking their best:

  • Keep 'em dry! Avoid getting your lashes wet for the first 24 hours—so maybe skip swimming for a day or two.
  • Be gentle. No rubbing or tugging! Treat your lashes with care.
  • Avoid heat. Steamy saunas or hot baths can weaken the lift, so for long-lasting lashes, try to avoid these for at least 24 hours.
  • Gentle products only! Harsh products around your eyes and lashes are a no-go.
  • Skip the makeup. Hold off on eye makeup for 24 hours, especially waterproof mascara.
  • No facials. Schedule any facial treatments a day or more after your lash lift for the best results.

With just a bit of care, your lashes will stay lifted and luscious for weeks!

Lash Extensions

Do I need a patch test for lash extensions?

Yes, you need a patch test at least 48 hours before you have your treatment.

How do I know what length or style extensions I need?

Your lash tech will talk you through the lengths and types of extensions we offer during your patch and we will give our recommendations on what will best suit you.

Do lash extensions hurt?

Absolutely not! A lot of clients even have a cheeky nap whilst having their extensions done as it is so relaxing.

How often do I need a lash infill?

We recommend infills every 2-3 weeks. This will depend on your shedding stage, which your lash tech will be happy to discuss with you.

What do I need to know pre and post treatment?

Lash Extensions Aftercare: Do’s and Don’ts

Taking care of your gorgeous lash extensions is easy with these quick tips:

Do - gently wash and brush your lashes daily to keep them looking fab.

Don’t - use oily makeup or eye creams around your lashes.

Don’t -  pick, rub, or tug at your lashes.

Don’t -  drink caffeine before your appointment—it helps to stay relaxed!`

Removal Tip Lash extensions naturally fall out as your own lashes shed, which is usually 3–6 strands per day—this is totally normal! 

When it comes to makeup, don’t wear mascara, eyeliner, or eyeshadow on your extensions.

Makeup Remover Tip: Avoid oil-based makeup removers, as oils can break down the adhesive and cause those extensions to drop off.

And finally, for the first 24 hours after your lash treatment, keep your lashes away from water, steam, or sweat—so no steam rooms, swimming, or hardcore workouts. Let’s make sure your lashes stay perfect!

Gel Nails

Do I need a patch test for gel nails?

No, a patch test isn’t necessary.

How long do gel nails last?

Gel manicures are your go-to for long-lasting nails, typically lasting for 2–4 weeks! After that, you have options: you can either get a fabulous infill to refresh your look or let our talented manicurists gently remove the polish. Your nails, your way!

How often do I need to get my nails done?

We recommend having infills every 2-3 weeks to keep your nails looking fresh.

How can I make my gel manicure last longer?

Want your gel manicure to last even longer? Here are some easy tips to keep those gorgeous nails looking fresh:

✨ Don’t use your nails as tools—let them shine, don’t chip! 

✨ Slip on some gloves when you’re cleaning or gardening for extra protection. 

✨ Keep your hands and cuticles happy by moisturising them regularly. 

✨ Try to limit prolonged exposure to water to keep your mani in top shape. 

Follow these simple steps and enjoy your fabulous nails for even longer!

Do gel nails ruin my natural nails?

No, if they are removed properly and not picked off!

Do I need to take a break from gel nails to let them ‘breathe’?

No, nails don’t exactly breathe, but they do thrive on nourishment! To keep your nails healthy and happy, we recommend applying cuticle oil daily. It’s a simple way to promote new growth and keep those cuticles in top-notch shape!

Is nail art an extra cost?

Yes, nail art is an extra charge and we need a longer appointment time, so please make sure you state this when booking your appointment.

Massage

Do I need a patch test?

No, you do not need a patch test for a massage but you do need to complete a waver form before your treatment.

Do I need to shower before my appointment?

You don’t have to shower right before your massage, but we do ask that you arrive fresh and clean, with no strong fragrances on!

Can I keep my underwear on during the massage?

Absolutely, it's totally up to you! If you're wearing a bra, we do ask that you take it off for the treatment to ensure full relaxation, and so the straps don’t interfere with a back massage. You can keep your underwear on, or if you prefer to go fully nude, that’s completely fine too! Whatever you choose, your comfort and modesty are our top priorities, and we'll treat your decision with the utmost respect.

What if I didn’t have time to shave before my massage?

This is not a problem; we take absolutely no notice.

What if I fall asleep during my massage?

This is not a problem; we just take this a sign that you are relaxed and enjoying your treatment.

Can I talk to my masseuse during my massage?

You can talk if you wish, to discuss the treatment or the pressure of the massage or you can remain silent. It is entirely your decision, and we will follow your lead.

What do I do after my massage?

Stay Hydrated

Sip on plenty of water! This helps flush out toxins released during your massage and keeps those muscles happy and soreness-free.

Take a Break

We recommend taking at least 30 minutes to rest and enjoy that post-massage glow.

Keep It Light

Avoid heavy lifting and intense workouts for 24 hours. Instead, embrace gentle movements like stretching or a leisurely walk to keep the good vibes flowing!

Skip the Caffeine and Alcohol

Caffeine can tighten your muscles, and alcohol may not mix well with those released toxins. Opt for soothing herbal tea instead of coffee for a delightful alternative.

Tune Into Your Body

Give yourself time to adjust after your massage and pay attention to how your body feels. It's all about listening to your needs!

Facials

Do I need a patch test?

No, a patch test isn’t necessary.

What can I expect during a facial?

Get ready to unwind! Facials are all about relaxation and rejuvenation. Here’s what you can look forward to during your treatment:

Cleansing

We start by gently cleansing your skin to remove impurities and prepare it for the magic to come!

Exfoliating

Next, we’ll exfoliate to slough away dead skin cells, revealing a fresh and radiant complexion underneath.

Hydrating

Finally, we’ll pamper your skin with hydrating products, leaving it feeling soft, smooth, and absolutely glowing!

Every facial is tailored to your unique skin needs, so you can sit back, relax, and enjoy the experience!

How often can I have a facial?

You can indulge in a facial as often as you’d like! The perfect frequency really depends on your skincare goals and any specific concerns you’re looking to address. Many of our clients’ love coming in for a facial once a month to keep their skin glowing and fresh!

What should I do before, during and after a facial for best results?

Before your facial, it’s best to skip excessive sun exposure and steer clear of any harsh skincare products. After your treatment, be sure to follow the skincare routine your beautician suggests for optimal results. For at least 48 hours, hold off on exfoliating and try to avoid heavy sweating for the first 24 hours. Your skin will thank you!

Reflexology

Do I need a patch test?

No, you do not need a patch test for a reflexology, but you do need to complete a waver form before your treatment.

What is Reflexology?

Reflexology is a relaxing therapy that focuses on each reflex in the feet connecting to different areas in the body. This amazing treatment is designed to boost your overall health and wellbeing leaving you feeling relaxed and revitalised.

What happens during a Reflexology treatment?

During your reflexology session, our skilled practitioner will treat your feet to a relaxing massage, applying gentle pressure to specific areas that correspond to different parts of your body. If you're experiencing tension in your head and neck, for instance, they may focus on your toes to help relieve those symptoms. To enhance your experience, we may use soothing lotions, creams, or powders to relax your muscles and maximise your results. Get ready to unwind and feel fabulous!

What to avoid before my reflexology session?

To make the most of your reflexology experience, we recommend skipping any heavy meals at least an hour before your appointment. Also, it’s best to avoid alcohol prior to your session. This way, you can fully enjoy the benefits and relaxation that reflexology has to offer!

What can I expect during my reflexology session?

Get ready for a delightful experience! During your reflexology session, you may feel various sensations like warmth, gentle tingling, and a wonderful sense of relaxation washing over you. It’s perfectly normal to feel a bit of tenderness as well. Just know that it’s all part of the process, helping you unwind and rejuvenate!

What to do after my reflexology treatment?

You’re all set for a fabulous post-reflexology glow! Here’s how to make the most of your experience:

  • Stay Hydrated: Drink plenty of water to help flush out those toxins and boost your energy levels.
  • Keep It Light: Try to avoid heavy meals for about two hours after your treatment to let your body absorb the benefits.
  • Ditch the Stimulants: For the next 24 hours, steer clear of tea, coffee, alcohol, nicotine, and any non-prescription drugs to give your body some TLC.
  • Rest Up: Allow yourself some downtime to let the treatment work its magic!
  • Easy Does It: Skip strenuous workouts for the day, but light stretching can feel great and help you unwind.
  • Embrace Self-Care: Take some time to relax and treat yourself! Whether it’s reading a book, enjoying a podcast, going for a gentle stroll, or savouring a leisurely lunch, make it all about you.
  • Check In with Yourself: It’s normal to experience a range of emotions after your session—feelings like irritability or even a bit of weepiness can happen. Jot down how you’re feeling, especially if your next appointment is a while away.

If you notice any temporary reactions like dizziness, dehydration, or headaches, don’t worry! These are usually short-lived and should pass within 24 hours.

Hybrid Brows

Do I need a patch test?

Yes, you need a patch test at least 48 hours before you have your treatment.

How long will my eyebrow tint last?

Our fabulous brow tint can last up to six weeks! However, the duration may vary depending on factors like your activity level, makeup routine, and skincare products.

How often can I get my eyebrows tinted?

You can tint your eyebrows as often as you'd like!  We recommend booking your next appointment as soon as the fabulous effect starts to fade to keep those brows looking their best!

How Should I Care for My Eyebrows After Tinting?

To keep your freshly tinted brows looking fabulous, remember to keep them dry for the first 12–24 hours. Avoid any rubbing, scrubbing, or exfoliating—your brows deserve some TLC! For the next 24 hours, skip swimming, heavy sweating, and too much heat or sunlight to maintain that gorgeous colour. Your brows will thank you!